Friends and Family Test

We’re listening …..

From January 2015, the surgery introduced the “The Friends and Family Test” which gives you the opportunity to provide anonymous feedback on the care and treatment you received at the surgery. This can be either specific to the Clinician you have consulted or to the surgery in general.

How will the results be used?

This information gives us invaluable feedback on what you think of the care and treatment you have received, and enables us to improve our services. The results of the Friends and Family Test are discussed at practice meetings and in our Patient Participation Group meetings so that members can have a role in agreeing the actions we plan to take and in reviewing progress. 

Survey Location – in house

January 2015 - June 2017 Summary

January 2015 - June 2017 Summary

January 2015 - June 2017 Summary

 

Select Friends and Family Test Results to view:

 Jan 2015 - Jun 2015

Jul 2015 - Dec 2015

Jan 2016 - Jun 2016

Jul 2016 - Dec 2016

Jan 2017 - Jun 2017

January 2015 - June 2017 Summary

 

1 Friends and Family Test

2 Comments


Privacy Protection

We use the information entered into this form only for the purposes of processing your Friends & Family Test submission. Information entered into this form is stored and accessed securely by designated Practice staff.

Issues raised in comments may be discussed between relevant members of the Practice. The information is used for quality monitoring purposes, in line with the expectations of the patients submitting the feedback.

The form does not require personal information. Any personal information transmitted via this form may be anonymised by the Practice when this is required to ensure compliance with General Data Protection Regulation.

All submissions are collated and sent to NHS England.

This information is kept for as long as the site is active or it is deleted by a site administrator.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.


Your Neighbourhood Professionals. Just a Click Away!
341 Tamworth Lane, Mitcham, Surrey, CR4 1DL
  • Telephone 020 8764 2666
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away!
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