A new helpline for patients with general covid vaccination queries

Unsure about getting vaccinated? Worried about side effects, needles or just uncertain about which vaccine you will receive? You can get the answers to all your questions at local vaccination sites across South West London, with no pressure to get the jab.

Nurses, pharmacists and other clinical staff are on hand to talk through any issues away from the main vaccinating area, as every effort is made to ensure everyone has the information they need to make a decision about the vaccine.

To speak to someone about the COVID-19 vaccine, you can:

  • Book an appointment at shopping centres Centrale, Croydon or St Nicholas, Sutton using the form below. You will receive a response to confirm your booking within 24 hours. If you are booked in for an appointment to have a conversation at one of these vaccination centres, please make yourself known to a member of staff.
  • Call 0203 8800338. The telephone line is open Monday – Friday, 09:00-17:00. When you call, we will book you in for a telephone appointment at a time that suits you or book you in for a face to face appointment if preferred. Please note normal call charges may apply from your service provider.
  • Walk in to any of our clinics across South West London

Go to swlondonccg.nhs.uk/covid-speak-to-us/speak-with-someone-about-vaccination for booking details and further information.