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Care Quality Commission (CQC) feedback

Our service is regulated and assessed by the Care Quality Commission (CQC). Please feedback to CQC on care you have received from us via Give Feedback on Care. You can also call CQC on 03000 616161.

Chaperones

The consultation that takes place between a patient and their doctor/nurse is private and confidential. Quite often an examination is required to help make a diagnosis. This may be straightforward or sometimes can be more personal or of a sensitive nature.

Under these circumstances your doctor will normally seek your agreement to a nurse or other staff member being present or, if a relative or friend has accompanied you to the surgery, they may be able to act as a chaperone if you wish.

If a chaperone is not offered but you would like someone to be present, do not be afraid to tell your doctor.

Procedures which are generally regarded as being of a sensitive nature are

  • Cervical cytology
  • Gynaecological
  • Testicular
  • Breast examination
  • Rectal examination

Page published: 19 March 2024
Last updated: 19 March 2024